Terms & Conditions

PRICES
All items displayed on our website exclude VAT.
All prices and payments are in pounds sterling.
Minimum orders of £30.

To calculate delivery and VAT*
You must select the country where the goods are to be dispatched. If the goods are for a European country outside the UK please select 'European VAT Registered' from the drop down menu to prevent VAT being added to the total and remember to enter your VAT Number in the box provided.

DELIVERY CHARGES
Postage will be added according to weight of products.
This will be added to the  order total. 

DELIVERY          
Delivery is World-wide.Most items are in stock and will be dispatched within 24 hours.
When some items are not currently in stock your full order will be dispatched when complete

RETURNS & REFUND POLICY
In the unlikely event that you are unhappy with your goods purchased from our Website, you may return them to us in their original condition within 28 days and we will provide a full refund.

Privacy Policy
We
do not disclose buyer's information to third parties.

Credit Card Security
Credit card payment will appear on your statement as Randall Ribbons.
This is a Thawte authentic website, secured by SSL.

We are unaware of any cases of credit card fraud occurring whilst using our shopping systems. For payment by credit  card the delivery address must be the same as the card holder's address.

Payment by cheque
When paying by cheque goods will be despatched after funds are cleared.

When items are out of stock, your order will be despatched without them and we will advise you as soon as they are available.
Transactions do not take place until the order is ready for despatch.